New, by me: Security researcher Eaton Zveare spent weeks trying to alert a little-known but critical U.S. cargo tech giant that their shipping systems and customers' data were exposed to the web.
After weeks of trying, Zveare asked TechCrunch for help. We were ignored, too. On the third time we emailed the firm's CEO, we included a partial copy of his password to show the seriousness of the flaws.
A couple of hours later, we got a response — from a law firm.