Whenever anyone asks me to troubleshoot a non-Apple device, I respond with nonsense in a gibberish language and they say "I don’t understand that language" and I say "same" and then walk away.
Discussion
@Alice I like this. I have politely explained how I've never owned whatever device they want me to fix and have no clue how to. They'll still want me to fix it. So I started quoting my hourly rate and minimum charge.
I’m reposting this today because a lot of you are going to be at Thanksgiving gatherings where one of your relatives will be like "Yer a techie. Tell me why my Motorola GiggleBot1.2 won’t let me do X" and this is a really easy way to protect your time and sanity.
Alternately, install Debian stable while improvising a Stallmanesque rant about the whip-hand of commercial software. Not only will it make their computer much more secure and reliable (a switched-off system is much less likely to crash or leak your data) but nobody will ask you for tech help *ever* *again*.
(Disclosure: I stole this joke from someone on Metafilter.)
@Alice "Its because it doesn't have the GBs and the WhyFries. ANd its not an iPhone 4" - https://www.youtube.com/watch?v=FL7yD-0pqZg